Luiz Gonzaga dos Santos Filho, MBA

• Top 1% mentor globally and top 100 in Canada

Managed several teams and charters in both the Enterprise and Platform org:

• Owned Developer Experience & Quality, developing and executing an AI roadmap for Engineering, measurably increasing adoption, fluency and productivity
• Drove key Enterprise metrics and projects, unlocking millions of dollars in revenue
• Led key products like SkillSets, Employability, Careers and Admin experience
• Highest retention rate in the org
• Improved team's processes for better remote-first practices and more efficient collaboration with other teams and stakeholders

Organizational contributions:

• Created and owned several org-wide process, increasing key metrics, reducing touchpoints, increasing accountability and better equipping high leadership on critical decision making
• Created an org-wide policy, increasing inclusiveness and belonging
• Above average interview count
• Transitioned a Senior Engineer towards becoming an Engineering Manager
• Volunteered in the DE&I squad, helping come up and drive many of the org-wide goals taken in the area
• Improved our Postmortem process, automating and reducing high touch-points, enabling better accountability, metrics and easier knowledge sharing within the company
• Improved velocity by reducing toil, improved documentation and efficiency for cross functional collaboration in Enterprise org's biggest cross-functional internal forum
• Proposed measurable improvements for other orgs (Recruiting and IT), increasing the hiring pipeline throughput and diversity

• Proposed and implemented an engineering-wide "Going off-call" policy, increasing inclusiveness and belonging
• As a certified Cultural Competences for Teams instructor, increased inclusiveness and diversity awareness to the 300+ employees that took the training
• Part of the Software Engineering Manager Peer Advisory board, helping new managers onboard and be successful in the company
• Promoted to Software Engineering Manager III

Amazon Payments

• Team owning 2 charters (International Expansion integrations and Payment on Delivery)
• Led a cross-functional team to deliver the end-to-end payments integration for Amazon Turkey (amazon.com.tr). This multi-year project involved weekly collaboration and coordination with teams, roles, partners and vendors across multiple countries
• First team to start PSD2 work that enabled Amazon to stay compliant in Europe (SEPA DD)
• Owned Payment on Delivery for India market

AWS Route53

• Hired a specialized team from scratch, creating interfaces with other teams in the org
• Responsible for maintaining existing and building new generations of different Route53's User Experience (Consoles) with measurable operational, accessibility and usability improvements
• Owned 5 products across 2 tech stacks, serving multiple sub-orgs and stakeholder groups
• Launched two world-wide projects and expanded our presence to multiple new partitions and regions
• Improved Route53's sourcing efficiency by ~32% and our candidate diversity by ~11%

Moved back to Germany and Brandwatch. After 8 months, became the team lead.

• Worked on existing and new features on their main product (Analytics)
• Wrote a script to perform a massive refactor (thousands of files) to update a ~5 year old jQuery codebase (with several breaking changes) to the latest version, improving bundle size, patching security vulnerabilities, improving performance on some DOM operations and enabling new jQuery features for the team to use
• Tracked overall progress of the team and removed blockers
• Helped the PM with Scrum ceremonies and prioritization
• Held local, more frequent 1-1s with the team

• Short collaboration with X-Team's CTO researching, planning and developing the next phase of X-Labs (their open source initiative) and other internal projects involving IndexedDB

DataEasy provides different solutions for end-to-end electronic document process management and automation. It has Brazil's biggest private and government organizations as their clients.

Technical contributions:

• Doubled the Engineering org to 5 teams and 4 charters (all their products), hiring teams from scratch, creating new roles and interfaces
• Migrated the company's infrastructure to Git and Github
• Implemented Semantic Versioning to all products in the company
• Implemented the company's first automated release script
• Created their first CI pipeline with Jenkins and Github
• Introduced Slack to the company and created a set of ChatOps commands to manage releases
• The points above enabled me to introduce the concept of "DevOps" in the company, enabling engineers to prep releases on their own with confidence and efficiency, enabling IT department (previously preparing the releases) to stay small and lean
• Introduced advanced monitoring in our applications (New Relic)

Organizational contributions:

• Created "Funky Fridays": bi-weekly innovation/learning days where employees could experiment with new technologies and solutions, prepare a tech talk for the company, etc
• Mapped all engineering processes in BPMN from scratch — eliminating single points of failure, reducing onboarding friction, and giving every team member a foundation and agency to improve processes
• Collaborated with local University and had a few senior engineers join me in automated tests course provided by top professors. This combined with the above allowed us to streamline our testing cycles, reducing a big bottleneck in our release cycle
• Helped choose a new ticketing system for the company

• Worked on their main product line: Brand Analytics
• In addition to feature work, defined conventions and wrote codemods to refactor thousands of files across a dozen teams, reducing diff sizes and code reviewing times

Worked as a frontend-focused full-stack engineer.

• Developed RESTful APIs, and their main MVC application
• Created the company's first automated build and deploy script
• Sped up the app's performance by minimizing the amount of network calls, introducing tools to minimize source code, removing dead code, downsampling raster images, etc
• Improved the app's UX and performance in high resolution displays by drawing icons in pure CSS, converting images to vectors (SVG), etc

Became the Frontend Team Lead. Additional responsibilities:

• Responsible for the team's conventions, refactorings, architectural decisions and app performance improvements
• Responsible for training team members and new hires

• Worked as a full-stack java engineer on the Government's Human Capital Management (HCM) system, supporting payroll and other features for 200k+ people
• Led several performance, usability and accessibility improvements around page load reductions, ease of use, decrease of time to action and others

Interagi and DR were where I had my full-time internships - 6 months each.

• At Interagi, I developed CRUD applications in PHP, MySQL and HTML and some image processing via PHP
• At DR Sistemas, I developed a Backend application for the public law sector. Responsible for collecting specs from Business and implementing them in Java

• Vega Sistemas, Brazil: High-level architecture on migrating a desktop application to a web platform
• SENAC Goiás, Brazil: Consultancy on web development best practices, productivity tools, agile methodologies and programming languages for their internal development department
• Federal University of Goiás, Brazil: Developed their public admission (Vestibular) system and website